Passing the Baton – The Mall Group's Female Leadership Transition to the Third Generation
The Mall Group grew into a retail leader through the strong leadership of a female entrepreneur. How will its future unfold with the challenges of passing the business to the next generation?
At a glance
Year Founded
1981
Founder
Supachai Umpujh
Chairperson
Supaluck Umpujh
Revenue
US$ 372 million
(as of 2023)
Abstract
The Mall Group, one of Thailand’s leading retail giants, has transformed under Supaluck Umpujh, who succeeded her father in expanding the company’s footprint. This case examines the strategic growth of the department store business and explores the challenges of intergenerational leadership transition as the company shifts from the second to the third generation of the Umpujh family.
As Supaluck prepares to pass the baton, The Mall Group faces key succession challenges, including the professionalization of family leadership and the role of external executives. While her nieces and nephews have taken on leadership positions, questions remain about governance, ownership, and long-term strategy. This case offers insights into family business succession, gender dynamics in leadership, and the balance between family control and professional management, prompting discussion on The Mall Group’s future direction.
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