PKT Logistics - Innovative Management Information System Leads the Way in International Business

In the fast-paced world of international trade, PKT Logistics shines with its state-of-the-art Management Information System (MIS). This innovative tool streamlines global operations, revolutionizing international business, and setting new industry standards.

Dr. Ng Su-Ann | Monash University Malaysia
Dr. Jason Cheah | PKT Logistics Group
Prof. Dr. Teh Pei Lee | Monash University Malaysia
Associate Prof. Dr. Andrei KWOK | Monash University Malaysia
Kim Thanh LE | Nikkei BizRuptors

Published On 14 Nov 2024

Last Updated On 14 Nov 2024

At a glance

Country

Malaysia

Founded

1974

Industry

Logistics and Supply Chain Management

Abstract

PKT Logistics, a prominent player in the logistics sector, has successfully leveraged innovative management information systems (MIS) to optimize its supply chain processes and enhance overall operational efficiency. This case study delves into how PKT’s MIS has enabled the company to navigate the complexities of international business, particularly during periods of economic turmoil and global crises.

Key findings highlight PKT’s strategic use of technology to streamline operations, improve decision-making, and enhance customer service. The company’s emphasis on digital transformation, data analytics, and automation has empowered it to respond effectively to challenges such as the Asian Currency Crisis, the World Financial Crisis, and the COVID-19 pandemic.

This case study provides valuable insights for businesses seeking to leverage technology to drive growth and enhance competitiveness in the global marketplace.
 

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Disclaimers:

(1) Regarding Case Study Content: This case study is based mainly on secondary data and analysis of publicly available information unless otherwise stated, and is intended solely for educational purposes. Any opinions expressed by the author(s) are designed to facilitate learning discussion and do not serve to illustrate the effectiveness of the company. Additionally, banner images and logos used in the case study are intended for visualization in an educational setting and it is not used to represent or brand the company. For any dispute regarding the content and usage of images and logos, please contact the team.

(2) Regarding University Affiliation and Titles of Authors: The university affiliation and titles of author(s) seen in the case study is based on their affiliation and title during the time of publication. It may or may not represent the current status of said author(s).

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