UNIQLO - Decades of Forming a Business Model for the Global Market

How did a Japanese clothing retailer become one of the most successful brands worldwide? This case study will explore Uniqlo's global business model, from its origins as a small store in Hiroshima to its expansion into various regions all around the world.

Prof. Tetsuya USUI | Gakushuin University, Japan
Kim Thanh LE | Nikkei BizRuptors

Published On 26 Sep 2023

Last Updated On 26 Sep 2023

At a glance

Country

Japan

Industry

Fashion Retailing

Founded

1984

Global Presence

25 countries

(as of 2022)

Abstract

UNIQLO, a Japanese clothing retailer, has emerged as a leading global brand by building a unique business model that emphasizes high-quality, functional, and affordable clothing. Founded in 1984, UNIQLO transitioned from a single store into a multinational enterprise with over 2,400 locations across 25 countries by 2023. By leveraging economies of scale, innovative fabric technologies, and strategic supplier relationships, UNIQLO maintains low costs while ensuring high product quality.

The case study highlights UNIQLO’s strategic milestones, including its early challenges in overseas markets like the UK and the US, followed by successes in China and New York. Central to its global expansion is the “LifeWear” philosophy, which prioritizes simple, versatile, and timeless designs that resonate universally. This approach, combined with localized strategies and partnerships, enabled the company to differentiate itself from competitors.

This case study offers insights into UNIQLO’s global strategies and invites learners to analyze its responses to dynamic market conditions and competition.
 

Disclaimers:

(1) Regarding Case Study Content: This case study is based mainly on secondary data and analysis of publicly available information unless otherwise stated, and is intended solely for educational purposes. Any opinions expressed by the author(s) are designed to facilitate learning discussion and do not serve to illustrate the effectiveness of the company. Additionally, banner images and logos used in the case study are intended for visualization in an educational setting and it is not used to represent or brand the company. For any dispute regarding the content and usage of images and logos, please contact the team.

(2) Regarding University Affiliation and Titles of Authors: The university affiliation and titles of author(s) seen in the case study is based on their affiliation and title during the time of publication. It may or may not represent the current status of said author(s).

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